Sunday 02/05/2010
I had to help the manager introduce the new discount offers to the customers that enter the bank.
Sunday, May 2, 2010
Saturday, May 1, 2010
Day 24
Saturday 01/05/2010
I continued calling customers as this task's deadline is till the end of workplacement.
I continued calling customers as this task's deadline is till the end of workplacement.
Thursday, April 29, 2010
Day 23
Thursday 29/4/2010
I have been given a list of 900 Dubai Islamic Bank's existing customers to call and introduce a new offer that DIB is offering on Auto Finance loans. i did not like the fact that some of the customers were rude on the phone or were in a hurry. I had to learn how to be patient with them.
I have been given a list of 900 Dubai Islamic Bank's existing customers to call and introduce a new offer that DIB is offering on Auto Finance loans. i did not like the fact that some of the customers were rude on the phone or were in a hurry. I had to learn how to be patient with them.
Wednesday, April 28, 2010
Tuesday, April 27, 2010
Day 21
Tuesday 27/4/2010
The manager asked us trainees to just continue observing how the customer service employees' are working and dealing with the customers.
The manager asked us trainees to just continue observing how the customer service employees' are working and dealing with the customers.
Monday, April 26, 2010
Day 20
Monday 26/4/2010
The teller had given me a few mobile numbers of customers where i had to call them and ask them to come and collect their ATM cards from Dubai Islamic Bank, Abu Hail branch.
The teller had given me a few mobile numbers of customers where i had to call them and ask them to come and collect their ATM cards from Dubai Islamic Bank, Abu Hail branch.
Sunday, April 25, 2010
Day 19
Sunday 25/04/2010
I filled a record of a variety of business cards onto a new excel sheet.
I had to write the:
1) Business Names
2) Activity of businesses
3) Contact Names of each business
4) Phone and Fax number
5) Email (if applicable)
I filled a record of a variety of business cards onto a new excel sheet.
I had to write the:
1) Business Names
2) Activity of businesses
3) Contact Names of each business
4) Phone and Fax number
5) Email (if applicable)
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